TRACK YOUR GIOBAGS ORDER
Once your order has been dispatched, the courier will send the tracking information directly to the email address and/or telephone number supplied with your order, where tracking is available.
Please ensure that the contact details provided at checkout are correct so that you can receive courier notifications and tracking updates.
To request tracking assistance from Giobags, email info@giobags.co.za with:
- Full name
- Order number
- Email address used for the order
- Telephone number
- Delivery postcode
For your security, do not publish your complete order details, delivery address, or other personal information in a public comment or social-media post.
Delivery Estimates
Major centres normally require approximately 2–3 working days in courier transit after dispatch.
Outlying areas normally require approximately 3–5 working days in courier transit after dispatch.
Supplier-dependent products may require additional processing time before dispatch.
See the complete Shipping Policy:
https://giobags.co.za/shipping/
Tracking Has Not Updated
Tracking may take time to update after a parcel is collected.
Contact us where tracking has not changed for 2 days or the parcel is materially overdue.
Email: info@giobags.co.za
Telephone: 016 421 1458
Business hours: Monady to Friday – 10:00 to 16:30
Response time: 2 to 3 Hours