Shipping

Orders R700 and above are delivered free of charge in South Africa.

Orders under R700 are charged at a flat rate of R59 in South Africa.

Most items on our website are items that we have in stock making our delivery time 2 to 3 working days to all major centers, delivery to outlying areas are 3 to 5 working days, In the unlikely event that we sold out of an item and subject to stock availability with suppliers, requests will be processed within 7 working days and handed over to a courier company for delivery.

GioBags will supply all goods to the delivery company in good order and will ensure that goods arrive at your chosen delivery address in the same good order.

Cancelled orders on the e-commerce facility will be refunded in full. We reserve the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet our company standards. Should we exercise this right, the user will receive a full refund with no deductions.

Returns

Bought an item and would like to return it ? No problem

If you are not completely satisfied with your purchase you may return it for a refund which will be subject to inspection, items returned should be unused and in its original packaging

Should you wish to return an item that has been correctly supplied by us, the party returning the item will have to cover the courier cost for sending the item to us.

Should you wish to book a return, kindly email us at info@giobags.co.za and we will get in touch with you